WEBSITE AND COOKIES PRIVACY POLICY
For the purpose of the General Data Protection Regulation, the data controller is DA Languages Ltd of Statham House, Talbot Road, Stretford, Manchester, M32 0FP.
DA LANGUAGES LTD (“We”) are committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting WWW.DALANGUAGES.CO.UK (“our site”) you are accepting and consenting to the practices described in this policy.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Throughout our site we may link to other websites owned and operated by certain trusted third parties to make you aware of other information that may be relevant to you. These other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
This site is not intended for use by children and we do not knowingly collect or use personal information relating to children.
OUR LEGAL BASIS FOR PROCESSING YOUR PERSONAL INFORMATION
When we use your personal information we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
FURTHER INFORMATION—THE PERSONAL INFORMATION WE COLLECT, WHEN AND HOW WE USE IT
For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:
Purpose/Activity | Type of data | Lawful basis for processing including basis of legitimate interest |
To manage our relationship with you |
Full name Email address Telephone number Communication |
(a) Performance of a contract with you (b) Necessary for our legitimate interests (to keep our records updated and to study how customers use our website) |
On receipt of an enquiry regarding services and products |
Full name Email address Telephone number Organisation |
(a) performance of a contract with you (b) Necessary for our legitimate interests |
To provide you with updates and communications about our business |
Full name Email address Telephone number Communication |
(a) Performance of a contract with you (b) Necessary for our legitimate interests |
To administer and improve this website and our business more generally |
Full name Email address Usage Technical data |
(a) Necessary for our legitimate interests (b) To comply with a legal obligation |
Google Analytics |
Location Device |
(a) Necessary for our legitimate interests. |
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
INTERNATIONAL TRANSFERS
Whenever we transfer your personal data out of the United Kingdom (UK) or European Economic Area (EEA), we ensure it is done so in accordance with the relevant data protection legislation. ”). It may also be processed by staff operating outside the UK and/or EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Where the third country does not have an adequacy decision we will put in measures such as the Standard Contractual Clauses to ensure that your personal data is protected.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted TLSv1.2 Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
DATA RETENTION PERIOD
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
YOUR RIGHTS
GDPR you have a number of rights such as;
To exercise any of the rights listed above in line with GDPR legislation, please contact us on dpo@www.dalanguages.co.uk or D A Languages, Statham House, Talbot Road, Stretford, Manchester, M32 0FP.
Complaints or queries with respect to our use of your personal data can also be sent to our Data Protection Officer, Emma Whitemoss on dpo@www.dalanguages.co.uk
Please be aware that all requests will be responded to within 30 days unless there is a reasonable reason for extension. For SAR’s requests please note that these are free of charge however a fee may be applied for additional copies or if the request for information is manifestly unfounded or excessive.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.
COOKIES POLICY
Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy (this can be found at the bottom of the privacy policy page –
see http://www.dalanguages.co.uk/privacy-policies/)
Log files allow us to record visitor’s use of the site to enable us to enhance the future layout of the site. The data we gather in this way does not contain any personal information or information about which other sites you have visited.
If you provide feedback on our site we will only use it to develop and improve the site. We will keep the actual feedback for six months after which it will be deleted but analysis of feedback may be kept.
Head Office
Statham House, Talbot Rd
Stretford, Manchester M32 0FP