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Payments Assistant

Role summary

Full time, Monday – Friday 9.00am – 5.30pm

Start date: ASAP

Salary: Up to £19,305 per annum, dependent on experience

 

Our aim is simple: to reduce language barriers. Founded over 20 years ago, DA Languages provides language services to both the public and private sector.

With a dedicated team and an ever-expanding customer base, we are considered one of the most trusted and reliable language service providers in the UK.

What exactly do we do?

We provide face-to-face and remote (telephone and video) interpreting and translation services. By combining first-class technology solutions with our expert team, we help limited and non-English speakers to access essential services.

So, what does that mean? If a patient who doesn’t speak English needs to go to a hospital appointment in the UK, it’s essential that they are able to communicate with their healthcare professional – both so the doctor or nurse understands their health concern and so the patient understands the diagnosis/treatment. In this scenario, the hospital would get in touch with us and we would provide an interpreter who would bridge the gap and ensure that all communication is clear and understood. Our translation team would also be able to translate any written correspondence, so both doctor and patient can be confident they’re on the same page.

Why work for DA Languages?

  • Lots of career progression opportunities in a fast growing business
  • Flexible working post-training (4 days a week in office, 1 day at home)
  • Generous holiday allowance
  • Free breakfast, fresh fruit and tea & coffee provided daily
  • Contributory pension scheme
  • Exclusive access to PerkBox, a discount site that offers retail discounts for stores such as ASOS, Adidas and freebies such as free drinks at Café Nero, learning perks, insurance savings and more
  • Social events and regular engagement activities, such as Christmas and summer parties, in-office events and competitions!

 

About the role

As a payments assistant at DA Languages, you will be providing support to the finance team by ensuring that interpreter payments and client invoicing is processed accurately and on time. The role is varied in terms of support required so this means that as well as providing key administrative support, you will also be required to act as a point of contact for linguist queries.

Responsibilities

Data inputting and processing timesheets

Processing client invoices on a monthly and ad-hoc basis

Investigating and resolving interpreter queries in a professional manner

Investigating and resolving customer invoice queries in a professional manner

Effective communication with team members and interpreters

Complete profit analysis on individual bookings and present back to the payments team leader

General administration support to support the day-to-day activities of the finance department

Answering external and internal calls

Skills/Knowledge/Behaviours

  • Excellent numeracy skills
  • Administration experience
  • High level of IT literacy
  • Strong Excel skills
  • Good oral and written communication skills
  • Attention to detail
  • Problem-solving skills

Head Office

Statham House, Talbot Rd
Stretford, Manchester M32 0FP

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Get in touch

Call us on 0161 928 2533 or drop us a message using our form.