Full time, Monday – Friday 9.00am – 5.30pm
Start date: ASAP
Salary: Up to £19,305 per annum, dependent on experience
Our aim is simple: to reduce language barriers. Founded over 20 years ago, DA Languages provides language services to both the public and private sector.
With a dedicated team and an ever-expanding customer base, we are considered one of the most trusted and reliable language service providers in the UK.
What exactly do we do?
We provide face-to-face and remote (telephone and video) interpreting and translation services. By combining first-class technology solutions with our expert team, we help limited and non-English speakers to access essential services.
So, what does that mean? If a patient who doesn’t speak English needs to go to a hospital appointment in the UK, it’s essential that they are able to communicate with their healthcare professional – both so the doctor or nurse understands their health concern and so the patient understands the diagnosis/treatment. In this scenario, the hospital would get in touch with us and we would provide an interpreter who would bridge the gap and ensure that all communication is clear and understood. Our translation team would also be able to translate any written correspondence, so both doctor and patient can be confident they’re on the same page.
Why work for DA Languages?
About the role
As a payments assistant at DA Languages, you will be providing support to the finance team by ensuring that interpreter payments and client invoicing is processed accurately and on time. The role is varied in terms of support required so this means that as well as providing key administrative support, you will also be required to act as a point of contact for linguist queries.
Data inputting and processing timesheets
Processing client invoices on a monthly and ad-hoc basis
Investigating and resolving interpreter queries in a professional manner
Investigating and resolving customer invoice queries in a professional manner
Effective communication with team members and interpreters
Complete profit analysis on individual bookings and present back to the payments team leader
General administration support to support the day-to-day activities of the finance department
Answering external and internal calls