Full time, Monday to Friday, 9am to 5.30pm
Start date: ASAP
Salary: Dependent on experience
Our aim is simple: to reduce language barriers. Founded over 20 years ago, DA Languages provides language services to both the public and private sector.
With a dedicated team and an ever-expanding customer base, we are considered one of the most trusted and reliable language service providers in the UK.
What exactly do we do?
We provide face-to-face and remote (telephone and video) interpreting and translation services. By combining first-class technology solutions with our expert team, we help limited and non-English speakers to access essential services.
So, what does that mean? If a patient who doesn’t speak English needs to go to a hospital appointment in the UK, it’s essential that they are able to communicate with their healthcare professional – both so the doctor or nurse understands their health concern and so the patient understands the diagnosis/treatment. In this scenario, the hospital would get in touch with us and we would provide an interpreter who would bridge the gap and ensure that all communication is clear and understood. Our translation team would also be able to translate any written correspondence, so both doctor and patient can be confident they’re on the same page.
Why work for DA Languages?
The role of client account executive will see responsibility from day 1 and we offer opportunities to progress your career. This position will require an ability to prioritise a varied workload and solve problems, including processing client queries and complaints. It is essential that you also have a good telephone manner and can communicate professionally at all times. Experience with B2B customer service is desirable but not required.