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Business Development Manager

Role summary

Full-time position

Start Date: ASAP

Salary: From £30,000.00 per year

We are looking for an enthusiastic, self-motivated, and capable Business Development Manager to join the Sales team. You will be responsible for identifying new corporate business opportunities and support in converting them into long-term clients.

Our aim is simple: to reduce language barriers. Founded over 20 years ago, DA Languages provides language services to both the public and private sector.

With a dedicated team and an ever-expanding customer base, we are considered one of the most trusted and reliable language service providers in the UK.

What exactly do we do?

We provide face-to-face and remote (telephone and video) interpreting and translation services. By combining first-class technology solutions with our expert team, we help limited and non-English speakers to access essential services.

So, what does that mean? If a patient who doesn’t speak English and needs to go to a hospital appointment in the UK, it’s essential that they are able to communicate with their healthcare professional – both so the doctor or nurse understands their health concern and so the patient understands the diagnosis/treatment. In this scenario, the hospital would get in touch with us and we would provide an interpreter who would bridge the gap and ensure that all communication is clear and understood. Our translation team would also be able to translate any written correspondence, so both doctor and patient can be confident they’re on the same page.

Why work for DA Languages?

  • Lots of career progression opportunities in a fast growing business
  • Flexible working post-training (4 days a week in office, 1 day at home)
  • Generous holiday allowance
  • Free breakfast, fresh fruit and tea & coffee provided daily
  • Contributory pension scheme
  • Exclusive access to PerkBox, a discount site that offers retail discounts for stores such as ASOS, Adidas and freebies such as free drinks at Café Nero, learning perks, insurance savings and more
  • Social events and regular engagement activities, such as Christmas and summer parties, in-office events and competitions!

Responsibilities

  • Identify and approach key-decision makers via different channels
  • Accurately provide to Head of BD, monthly and quarterly sales forecasts
  • Achieve set sales goals, targets and KPIs on a monthly, quarterly, annual basis
  • Determine sales potential for new and existing customers through inquiry, observation, or research
  • Determine customer requirements and expectations to recommend specific services
  • Increase business and account base by finding and qualifying new business accounts using sales techniques to cross sell and up-sell
  • Build lasting customer relationships and satisfaction
  • Representing the organisation at exhibitions, events, and demonstrations
  • Gather competitive information and other market information regularly
  • Negotiate and establish pricing and terms according to company’s requirements for customer and transaction profitability
  • Develop quotes, proposals, and presentations to existing and new customers
  • Communicate to management unexpected increases or decreases in demand for services.
  • Follow company policies and procedures
  • Maintain CRM at all times
  • Perform other duties as assigned

Skills/Knowledge/Behaviours

  • Demonstrated success in business development meeting sales goals and increasing revenue (ability to provide evidence)
  • Effective listening, communication, and strong negotiating skills
  • Advanced presentation skills
  • Able to thrive in a fast-paced environment
  • Strong problem-solving and analytical ability
  • Team player who can build relationships with other business stakeholders
  • Ability to adapt to changing priorities
  • Understanding of translation and localization processes and market
  • Experience with CRM tools and proficient MS Office user
  • Desirable knowledge and skills required:
  • Experience in localisation industry desirable but not essential
  • Other languages are an advantage

Head Office

Statham House, Talbot Rd
Stretford, Manchester M32 0FP

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Get in touch

Call us on 0161 928 2533 or drop us a message using our form.