About DA Languages
Our aim is simple: to reduce language barriers. We know that relationships and ideas flourish when communication is straight forward.
Since being established in 1998 we have a dedicated team and an ever-expanding customer base, we are considered one of the most trusted and reliable language service providers in the UK to both the public and private sector.
We are looking for an Application Support Engineer to join an enthusiastic and growing team supporting a new and exciting suite of products.
Job Types: Full-time, Permanent Salary: Up to £21,000 per year
About the role
Reporting into the Head of Software Engineering, you will be positive and customer satisfaction driven in the provisioning of help desk services. In addition to performing first-line support across our Interpreting platform, you will help to measure quality, develop our self-service support implementation, and write documentation.
This is a fantastic opportunity to start your IT career, as you might also be involved in ad-hoc project work, problem management, the investigation & root cause analysis of underlying system issues, third party supplier management, helping with fixes, and testing where necessary.
Requirements & Required Skills